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How mpo1220 Handles Your Personal Data

This privacy policy explains exactly what data we collect when you open an account, make a deposit via DANA, OVO or GoPay, and use our platform — and what we do with it.

Account data kept secureDANA, OVO, GoPay wallet data protectedYour right to access or delete dataNo data sold to third partiesContact us any time about your data
mpo1220 How mpo1220 Handles Your Personal Data
PRIVACY CONTACT

Reach Us About Your Privacy Rights

If you want to access, correct or remove the personal data we hold about your account, our support team handles privacy requests directly. You can reach us through live chat, email or our help centre — we will confirm receipt and respond within a reasonable period. All privacy-related requests are handled separately from general account queries so nothing gets lost in the queue.

Team online

Live Chat Support

Open the live chat from your account dashboard to submit a data access or deletion request. Our team picks up privacy queries as a separate ticket category so they reach the right person.

Email Privacy Request

Send your request to our support email with your registered account name and the specific data action you need — access, correction or removal. We confirm receipt and follow up with next steps.

Help Centre

Our help centre has a dedicated privacy section where you can read about data retention periods, cookie settings and how to update the contact details linked to your DANA or OVO account.

DATA HANDLING DETAIL

How We Protect and Manage Your Information

Security and transparency are built into how we operate account data — not added as an afterthought. From SSL encryption on every session to the way we store payment references from OVO and DANA, each layer is designed to reduce exposure while keeping your account accessible on any device you use.

Encryption on Every Session

All data exchanged between your device and our platform travels over SSL. This applies whether you log in on a phone browser or desktop, and covers account actions, payment confirmations and chat sessions.

Cookie Control and Session Memory

We use cookies to hold your login state and preferences between sessions. You can clear or block cookies through your browser settings, though doing so may require you to log in again on your next visit.

Data Retention and Deletion

We keep account and transaction data for as long as your account is active or as required under applicable local law. When you request deletion, we remove data that is not subject to a legal retention obligation and confirm once complete.

Third-Party Data Sharing

We do not sell your personal data. We share information only with payment processors like DANA, OVO and GoPay to complete transactions, and with service providers bound by confidentiality terms that match our own standards.

Common Questions About Your Privacy at mpo1220

These are the questions we hear most often about how we handle personal data, what rights you have as an account holder, and how to act on those rights. If your question is not covered here, live chat or email gets you a direct answer.

We collect your name, email, phone number and payment method details — for example, confirmation data from your DANA or OVO wallet — along with device and session identifiers needed to verify your account securely.

Yes. Submit a data access request through live chat or email with your registered account details. We will compile and send you the personal data we hold, subject to any legal obligations that restrict certain transaction records.

Send a deletion request via email or live chat. We remove data not covered by a legal retention requirement and confirm in writing once done. Some payment records may be kept as required under applicable local law.

We share data only with payment processors — DANA, OVO, GoPay — to complete transactions, and with technical service providers under confidentiality agreements. We do not sell your data to advertisers or unrelated third parties.

Your wallet PIN and credentials stay inside the GoPay and OVO apps. We receive only a transaction confirmation — not your full payment credentials. All confirmation data is stored encrypted on our side.

We retain account and transaction data while your account is active and for as long as local law requires after closure. Once any legal retention period ends, data is deleted or anonymised and we confirm this on request.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.